Shipping policy

Shipping

We will endeavour to ship your item to you as quickly as possible but please allow 1  business day for orders to be processed.

Standard shipping is a flat rate of $10 Australia wide

Express shipping is a flat rate of $20 Australia wide

All orders being shipped will be shipped with Australia Post.

The delivery times provided by Del & Gene are estimates only.

For further assistance, or help tracking your order please contact gelsominabrigante@live.com or visit www.auspost.com.au to track your order by entering your email address.

 

Returns

To return your product, you should mail your product to: Del & Gene, 264 Morpung Avenue, Irymple Victoria 3498, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.